GoDaddy Comparison and Review



GoDaddy Review

Pros:

  • Low monthly cost
  • Offers month-to-month plans in addition to annual plans
  • Offers 24/7 phone customer support
  • Live chat support available
  • Easy email set up for your domain
  • Free one-year registration of a .com

Cons:

  • Free trial not available
  • Can't edit HTML of the website template
  • PayPal not accepted

Conclusion:

GoDaddy is best known for the domain registration services (and racy commercials), but their website builder a solid product and a very good value- especially for the first year. The Starter plan includes and adequate number of good looking templates to chose from and the builder is pretty easy to use. The templates aren't quite as modern as some of their competitors (like Weebly), but, for the price, GoDaddy's website builder is hard to beat.

Ease of Use

GoDaddy’s Starter plan received 4 out of 5 stars for Ease of Use. When first signing up for GoDaddy, you'll see a short video that explains how to use the website builder and how to set it up. While they do provide you with an initial setup wizard that will gather preliminary information to include on your site, navigating through the builder can be somewhat difficult. For example, if you're editing your website and decide to change the the theme you have chosen, there is no easy way to get back to the page where you can change that option. That said, once you know understand the basic structure, editing elements of the site is quite easy. GoDaddy’s website builder lets you directly edit content blocks and drag and drop content blocks, which makes building your web pages easy. Adding a block of content or an image takes only a few clicks and the system is rather intuitive. GoDaddy provides an image library of 8,700 stock photos that you can use free of charge while building your site, or you can choose to upload your own images.

GoDaddy's Personal plan offers 50 website templates from which you can select and customize. Unfortunately for advanced users, GoDaddy does not allow users to edit the HTML of the templates. We found the overall flexibility of the builder to be average for the industry. It's easy to add elements to the page, but once you've selected a template, you'll need to stay within the structure of that template. GoDaddy also provides a metatag editor for the purpose of optimizing your sites for search engines. You can also add different types of content to your GoDaddy site, including social share icons, YouTube clips, photo galleries.

Customer Support

GoDaddy received 4 out of 5 stars for Customer Support. Phone support is offered 24/7 so that you can contact a representative about your account, no matter the time of day. During testing, we found GoDaddy’s phone support to be high quality and their support techs to be very knowledgeable. GoDaddy also offers live chat support and email support. Although GoDaddy includes tutorials and a searchable knowledgebase, those features weren't particularly helpful. Also, GoDaddy does not have a user forum. 

Account Features

GoDaddy provides one year of a Microsoft Office 365 email address associated with your domain (i.e. yourname@yourdomain.com) with the Starter plan. Privacy Protection from the WHOIS database, a publicly searchable database containing information such as a registrant’s name, address, telephone number, and email address, is available for an extra $7.99 per year. GoDaddy will replace your information in the WHOIS database with their own, which can help  protect from unwanted marketing, spam, or identity theft. 

Pricing

The Starter plan costs $12 for the first year then $5.99 per month (or the then-current rate) thereafter.  One free domain registration is included for free with your account for the initial term for which you signup (eg: a 12 month plan includes 12 months of free domain registration; after 12 months, the domain will need to be renewed at the then-current rate; GoDaddy current charges $14.99/ year for .com domain names). Although the introductory rate is extremely inexpensive, GoDaddy does not offer a free trial, money-back guarantee, or a free account to test their services like many of their competitors do.

Upgrades

GoDaddy's Starter package is their least expensive option. They also offer Business and Business Plus plans ($9.99/ month and $14.99/ month respectively) that include more them options, a mobile friendly site, more hosting space (for images, videos, etc), and some limited Search Engine Optimization help. GoDaddy also offers an Online Store account for $29.99 per month (no contract). These accounts include everything in the Starter Package plus an online store, Paypal checkout, customer ratings and reviews, mobile friendly web store, a Facebook store and more. Online Store accounts do offer a $30 day free trial.

GoDaddy's Features

Name of Plan

Personal

Price Per Month (including hosting)

5.99 $1.00

Domain Registration Cost

1 Year Free

Payment Terms

Annual

Free Trial

No

Number of Templates

50

Setup Wizard

Yes

E Commerce Tools

No, but

SEO Tools

Yes

Hosting Space

1 GB

Number of Email Accounts

1

Image Library

8,700

Customer Support

4 stars for GoDaddy's Customer Support

Ease of Use

4 stars for GoDaddy's Ease of Use