GoDaddy Review

Pros:

  • Highly customizable website builder
  • Offers 24/7 phone customer support
  • Easy email setup for your domain
  • 300+ website templates to choose from

Cons:

  • Free trial not available
  • Poor/minimal guidance for website creation

Conclusion:

GoDaddy’s Website Tonight Economy package is good for those seeking extreme flexibility in customizing their website and don’t need much guidance. While this builder is highly flexible, it can be difficult to manipulate specific site elements and challenging to locate any instruction or tutorials for help. Unlike most other providers, GoDaddy does not offer  any sort of free trial, money back guarantee, or free account to test their service. However, GoDaddy is one of the only website builders to offer full 24/7 customer phone support, which we found to be very knowledgeable and helpful regarding their website builder.  

Ease of Use

GoDaddy’s Website Tonight Economy plan received 4 out of 5 stars for Ease of Use.  We found that GoDaddy offers a rather low level of guidance with their software. While they do provide you with an initial setup wizard that will gather preliminary information to include on your site, navigating through the builder can be somewhat difficult. GoDaddy’s website builder lets you directly edit content blocks and drag and drop content blocks, which makes building your web pages easy. Adding a block of content or an image takes only a few clicks and the system is rather intuitive. GoDaddy provides an image library of 8,700 stock photos that you can use free of charge while building your site, or you can choose to upload your own images.

GoDaddy offers over 1,500 website templates from which you can select and customize.  For further site customization, GoDaddy allows you to edit the HTML of individual content blocks. We found the overall flexibility of the builder to be very high. GoDaddy lets you edit minute details, and you can even completely change the look of the pre-built templates to meed your needs. GoDaddy also provides a metatag editor for the purpose of optimizing your sites for search engines. You can also add different types of content to your GoDaddy site, including photo albums, music and video players, Flash modules, and customer feedback forms.

Customer Support

GoDaddy received 4 out of 5 stars for Customer Support. Phone support is offered 24/7 so that you can contact a representative about your account, no matter the time of day. During testing, we found GoDaddy’s phone support to be high quality and their support techs to be very knowledgeable. GoDaddy does not offer live chat support, but they do provide email support. Overall, customer support is high quality, thanks to resources such as FAQs and user forums. They also offer helpful tutorials, but they are not as easy to find those of their competitors’, as tutorials are buried within the FAQs and not displayed separately. We found their searchable knowledgebase to be very helpful and much easier to navigate than the rest of their site.

Account Features

GoDaddy provides one email address associated with your domain (i.e. yourname@yourdomain.com) with the Website Tonight Economy plan. A plethora of extra features are provided  free of charge with your monthly hosting fee, including Google Adwords credits, Bing/Yahoo credits, and Facebook advertising credits to help you immediately begin promoting your site. Privacy Protection from the WHOIS database, a publicly searchable database containing information such as a registrant’s name, address, telephone number, and email address, is available for an extra $9.99 per year. GoDaddy will replace your information in the WHOIS database with their own, which can help  protect from unwanted marketing, spam, or identity theft.

Pricing

The Website Tonight Economy plan costs $5.69 per month with an annual contract, but the full yearly amount must be paid upfront, which brings your cost to $68.28. A three-month contract is also offered for $5.99 per month or $17.97 every quarter. A domain registration is not included for free with your monthly hosting charge, but GoDaddy will gladly register your domain for a fee. At the time of this review, a .com registration costs $9.99 per year, but GoDaddy is constantly updating their pricing structure.  GoDaddy does not offer a free trial, money-back guarantee, or a free account to test their services like many of their competitors do.

Upgrades

GoDaddy offers additional plans that range in cost from $6.99 to $9.99 per month that provide you with increased hosting space and additional email accounts if you need more space or functionality. Additionally, for an extra $9.99 per month you can add a fully functioning web store with product catalog and integrated payment methods to your site to facilitate e-commerce.

GoDaddy's Features

Name of Plan

Economy Plan

Price Per Month (including hosting)

$5.69

Domain Registration Cost

$9.99/year

Payment Terms

Annual

Free Trial

No

Number of Templates

1,500+

Setup Wizard

Yes

E Commerce Tools

No, but

SEO Tools

Yes

Hosting Space

1 GB

Number of Email Accounts

1

Image Library

8,700

Customer Support

4 stars for GoDaddy's Customer Support

Ease of Use

4 stars for GoDaddy's Ease of Use